Booking Policies

A $200 (plus 5% GST & online booking fees) non-refundable registration fee is required for almost all of our courses. 

For our activities, such as daily canoe tours, a $50 non-refundable deposit is required. 

Full refunds, less registration fee/deposit, will be provided 30 days prior to the course or activity start date. Registration fees/deposits can be transferred for future programs. 

Online Booking Payment Policy

If you made a booking using our online booking system and need to cancel a trip for any reason then there is a $50 non-refundable fee. This covers our processing and administration costs that are unavoidable. 

Last minute Cancellations

We know that life sometime throws us surprises – so if a last minute cancellation is required please call us and we will do our best to accommodate you. Cancellations made in good time can be transferred to another course, just call.

When Flexpeditions cancels an event you will get refunded or have the option to change the date of your adventure. 

'Acts of God' - i.e. major weather events that lead to highway closure

In the case of “Acts of God”, ie. major weather events leading to highway closure, we reserve the right to exercise our discretion on refunds based on the specific circumstances.